Refund Policy

If something is wrong with your order, we'll make it right.

7-day replacement

You can ask for a replacement within 7 days of delivery if:

• the item arrived damaged, broken or leaking
• the item is faulty or doesn't work
• you received the wrong item, or a part is missing

The item should be unused and in its original packaging, with all parts.

Send us proof

For damaged, faulty or wrong items, please send a clear unboxing video or photos within 48 hours of delivery. It helps us sort things out quickly.

What we can't replace

• Items damaged through use or wear after delivery
• Requests made more than 7 days after delivery
• Change of mind, if the item isn't damaged, faulty or wrong

How to ask

Call or WhatsApp +91 95403 00527, or email dtomar07878@gmail.com with your order number, the photos or video, and what went wrong. We reply within 1 to 2 working days. If we need the item back, we'll arrange the pickup.

Refunds

If we can't send a replacement, we'll refund you. Approved refunds are processed within 5 to 7 working days.

• Prepaid orders: back to the original payment method
• Cash on delivery orders: to your bank account or UPI ID

Cancellations

You can cancel within 12 hours of placing your order, or any time before we dispatch it. Once it's shipped it can't be cancelled, but the replacement policy above still applies.